App takeover and rescue
The agency went quiet, the developer left, or the app crashes and nobody knows why. We audit what you have, move it into your name, fix what costs you customers, and write down what comes next.
Who this is for
You own a live app or web platform and no longer control it. The agency stopped answering, the freelancer moved on, the code is a mystery, the app crashes, or the store listing sits in someone else's account. Or it still runs, but growth stopped and nobody can say why.
How the move runs, step by step
Every takeover starts with a written audit of the code and its security. We read the code, check the accounts, servers and store listings, and list what is risky, missing or working. You get it as a document you can show anyone.
We plan the move with you and agree the order of the steps, so the app keeps serving users as far as the access we hold allows. Fixes begin as soon as the first access arrives, and the rescue ends with a written plan for what is next.
- Written code and security audit before any change
- Code, accounts and store listings moved into your name
- Crashes, bugs and slow screens fixed first, with tests so they stay fixed
- A written plan for what comes next
- Then weekly builds and monthly growth and care, if you want them
What you get in writing
At the end you hold the audit, a list of every account and who owns it, the fixes we made and their tests, and the plan for the months ahead. Repositories, cloud accounts and store listings are yours; our access is granted and removable by you.
Updates come every week in plain language. If you leave later, you get a full handover. The point of a rescue is to leave the product in your name, where the next team can pick it up.
What we need from you to start
Access to the code, the accounts and the stores, or help getting it. Many owners arrive with only a store link and an invoice. We tell you which access matters most and how to ask for it, and we plan the move with you.
One honest limit: we cannot promise to recover what a previous agency withholds. When something cannot be retrieved, the audit says so, and the plan covers how to replace it.
When this is not the right fit
If nothing is live yet, there is nothing to take over. An idea, a design or a half-built prototype is better served by our product strategy, mobile app or web platform work, where we start clean instead of inheriting. Nor is a rescue a way to keep an unloved product alive: if the audit says retire it, we say so.
Questions, answered.
Something else on your mind? Write to contact@mobistack.co or message us on WhatsApp.
Start with what you have: the store listing, the domain and any contract. We help you request the code from whoever holds it, and the audit covers what we can see from outside. If it never arrives, we say so in writing and plan a rebuild only where truly needed.
Yes, and it is often the easier path. We agree a handover order with you and them, and take access step by step, with the app kept serving users as far as that access allows. If they will not cooperate, we work with what you control.
It depends on the size of the product and how fast we get access. An honest number needs a look at the code first, so the written proposal after the free consultation gives the timing for your product.
The plan is built to avoid that. We move accounts and listings in an order that keeps the app serving users, rehearse every release, and keep a way back if a step fails. Any short maintenance window is agreed in advance.
Usually no. Most inherited code can be cleaned, tested and kept. We recommend a rebuild only when the audit shows the code cannot be made safe or fast enough, and we put the reasons in writing.
We price per project or as a monthly retainer, never by the hour, and scope it in the free consultation after looking at your product. You get a written proposal before any work starts.
Send us the store link or your platform's address. We look before the call, then show you what we would fix first in a free 45-minute consultation with our founder.
Prefer email? contact@mobistack.co